Job Description

BritCham Shanghai is calling for an enthusiastic person to join our experienced team as the Chamber’s first membership & events executive in Zhejiang!

This is a new role as part of the launch of BritCham Shanghai's new Zhejiang office. You will be playing a key role in the development of a community for existing and potential new Chamber members, plan-lead-promote & execute a wide range of activities for members under the Chamber’s three key pillars Advocacy, Knowledge, and Community. Activity formats include for example seminars, training & workshops, webinars, business connectors, conferences, social networking, football tournament, St Andrews Ball, fairs, etc. To check on our previous and upcoming events, please visit www.britishchambershanghai.cn.

You will also be responsible for the day-to-day interaction with existing and potential new members and partners. This will include managing the membership system for the members you lead covering interactions, renewals, etc. Also recruiting new members via membership presentations, following up on referrals, attending events and activities representing the Chamber, and building the network, exposure, and reputation of the Chamber.

To achieve the above you will have the support of the specific department leads and the existing Britcham Shanghai senior leadership team as well as support, guidance, coaching, and mentoring from our amazing members.

Key Responsibilities:

• Maintain relationships with key stakeholders including hotels, restaurants, and other potential venue options; service providers; partners, etc.
• Update the Chamber’s events master calendar;
• Manage pre-event logistics, including invitation, registration, nametags/ attendee lists, invoicing, etc.;
• Manage on-site logistics, including set-up preparation, registration, payment, venue coordination, troubleshooting, and other event execution;
• Manage post-event logistics, including collecting attendees' feedback, speaker appreciation, and finance reports;
• Maintain the membership system, renewals, and communication with existing members
• Follow up leads and referrals as well as develop your network to recruit new members and sponsorship support from companies;
• Lead the Chamber’s Zhejiang Committee through minute-taking, committee admin, and general support

Benefits

The Chamber supports flexible working arrangements and provides staff mentorship. Being a staff member of the Chamber allows you to interact with a wide range of British and international businesses across all sectors and gain the opportunity to have a genuine impact on this vibrant community which has the longest history in foreign chambers in China.

The Package: monthly gross salary of RMB 7,000- 9,000 plus leave entitlement. You are eligible to participate in the Chamber’s discretionary Annual Performance Bonus. Any Bonus awards paid will depend upon your own performance against agreed objectives and the overall performance, including financial, of the Chamber.

Requirements

• Preferably major in hospitality/events management or related
• Native Chinese with a good command of spoken and written English
• Well-organized, extremely detail-oriented
• Excellent negotiation and organizational skills
• Strong sense of urgency, ownership, and work ethic
• Ability to perform multiple job functions and tasks
• A team player with a proactive and flexible approach to work
• Flexible scheduling required – including early mornings, evenings, and occasionally weekends
• Culturally empathetic and eager to work in an international environment
• Excellent interpersonal skills, with a heart for service and a sustained positive attitude
• Preferable an existing business network within Zhejiang
• Be comfortable working within a small, close-knit team
• At least one year of related professional experience (including solid internship experience)

Application Instructions

Please send your CV and a cover letter to admin@britishchambershanghai.cn (email subject: Full Name + ZJ Membership and Events Executive) before 18 March 2024. We encourage early applications as we will select shortlisted candidates for the 1st round of interviews before the closing date. Applicants who fail to provide a cover letter will not be considered. Please note that only shortlisted candidates will be contacted. Telephone inquiries and personal visits will NOT be accepted.