Frequently Asked

• When will your photographer take the pictures?

  After buying the photography package online, our team will contact you to arrange a suitable time. You can choose to have the pictures taken during business hours or outside business hours (recommended). A shooting usually takes 1-2 hours, and you will received the edited photos within 3 working days.

• What do I need to prepare?

  You will be in charge of tidying up and preparing the location.

• What if I'm not happy with the pictures?

  Our photographers have many years of experience taking interior photos for SmartShanghai articles and directory. They will take professional interior photos of your venue, and do their best to present it at its best.  We will edit the photos to improve the lighting and colors. But we can't make things more pretty than they are. To guarantee good results, it also takes some effort on your side to prepare the venue well enough and tidy it up. If you are unhappy with the results we are however unable to offer a refund.

• Can I use the photos in other media (Dianping, Xiao Hong Shu) and my own website?

  For an additional 2.000 RMB, you own the full copyright of the pictures and can use them wherever you want.