My app tells me I need to download the directory. How do I do that?
Does SmartShanghai have an app for Android phones?
Boy do we! You can find the links to the Google Play store and a download link right here.
What do the time slots on the booking page (e.g. 3-5pm) mean?
The designated time slots specify the period within which you can enter the market. Once inside, you are welcome to stay for as long as you desire.
For instance, the 3-5 pm time slot indicates that you should enter the market after 3pm but before 5pm. You are free to stay in the market after 5pm. This measure is in place to ensure crowd control and safety due to the large attendance at this market. We appreciate your understanding.
Will there be more door tickets for Christkindlmarkt on the Bund 2023 after pre-sales sold out?
As indicated on the ticket purchase interface, tickets are currently sold out online. If this is the case, we recommend you purchase tickets for a different date in advance (available every Wednesday to Sunday).
If you still wish to attend on a certain day, the organizers will assess the on-site attendance for the day and may release some limited on-site tickets. If needed, please consider arriving at the venue earlier in the afternoon to make a purchase. It's important to note that the online ticket platform does not have the authority to sell on-site tickets and cannot provide real-time information about on-site availability or specific release times. We kindly remind you to prioritize your safety during your travels. Have a great day!
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